Terms and conditions of use
By visiting our website and buying any of our products you need to agree with our terms and conditions as set out below. If you disagree with any part of the terms and conditions you should not make an order at the website.
Product Safety and use
L&T dont advertise the products as a cure to smoking or a cure to nicotine addiction. The vaping device delivers nicotine to a person via the vape-liquid substance. Nicotine is classed as a poison and is harmful to your health in its pure form.
In order to purchase any of our products you must be aged 18 or over. L&T reserve the right to request proof of age from any of our customers at any stage of an order. If we suspect you are not of the correct age we reserve the right to cancel your order with a full refund. Please note if you are under 18 years old you are breaking our terms of service and legal terms in placing an order.
Limitation of Liability.
L&T accept no liability and will not be responsible for any loss, claims, damage, injuries, expense or suffering incurred as a result of any product or services provided by L&T. Any compensation or refunds shall be at the discretion of L&T and shall not exceed the value of the product provided. This disclaimer also applies to use of information supplied on our website and any information held in our back office systems.
Due to trademark and copyright restrictions any information on our website may not be used without our written permission.
Shipping and charges.
By agreeing to these terms and conditions you are agreeing to the items and information provided on our “Delivery” sub-page. This Delivery page contains all the information you will need to know regarding the delivery services we offer. We at L&T generally ship by Royal Mail. We take no responsibility for the safety and safe arrival of any items/returns sent by you to L&T. You will be responsible for obtaining proof of postage and making any claims against your postal provider. If you have any further queries please call or email us. The customer is always responsible for any customs or import charges when ordering from outside the UK.
Warranties on items such as atomisers, cartomizers, clearomizers etc etc are DOA “dead on arrival”. Due to the nature of these items and the semi-disposable association we can't offer a long warranty on these items. You need to inform us within 3 working days if you have received a dead on arrival item so we can send you a replacement. Please note if a refund is required the product must be returned in an unused state and any sealed items must not have the seal broken. We offer a 6 month warranty on electronic items. Please contact us via email only if you wish to submit a return request. Please provide as much information as possible so that we can deal with your query as quickly as possible. Refunds not covered above are covered by your standard statutory rights as a consumer of goods.
For health and safety reasons, there are no return rights on liquids in the following circumstances:
If the bottle has been opened.
If the customer just does not like the taste of it.
However, if the customers is absolutely positive about there is something wrong, the customer can send it back for inspection and testing.
If it is found meeting the standards and it is just a matter of the customer does not like that taste, we can't offer to pay for return postage.
If the liquid is deemed not up to our standard, we will pay for the return postage and offer, to send out new liquid, a store credit or a full refund.
All prices in the webshop includes UK VAT.
Note on credit/debit card charges: Charges may appear on your card statement as: Worldpay